Some manufacturers offer warranties longer than 1 year. After the first year of warranty you can contact the manufacturer directly for warranty assistance.
How to obtain a replacement under warranty within the first year.
*You must return the defective part to us for inspection prior to a replacement part being sent. *
Contact Us by text at
281-688-6603 or by phone at 281-500-6006 with your order number, the items that are defective and the problems you are experiencing.
We will attempt to resolve your issue by phone or text; if it cannot be solved we will provide specific instructions on how to obtain warranty replacement at no charge to you within the 1 year warranty period.
For manufacturer warranties longer than 1 year.
Contact the manufacturer directly to start the warranty process with them directly. Be sure to keep a copy of your purchase receipt from us they may ask to see it. If it becomes lost contact us we can email you a copy.
Warranty Voids for discontinued items.
On Rare Occasions Manufacturers will discontinue production of certain parts over time. If this part becomes discontinued, we will do out best to try to find a new genuine replacement for you. However if none is available, your warranty will becomes void If the part is no longer produced or obtainable. You can verify discontinuation by contacting your local new car dealer with the part number from your original order.
Back orders
Occasionally a part may be back ordered from the manufacturer during the warranty period. If this occurs we will notify you of the expected date of the arrival of the part. At that date you can contact us and we will begin the warranty process at that time, Back orders and delays, although rare, are beyond our control.
Overview of the warranty process
Warranty Parts will be shipped to you via ground shipping the next day after we receive your defective item. We pay the shipping to you from us. The return shipping inbound to us is your responsibility after 30 days of purchase. If you item is defective within the first 30 days of purchase, we pay shipping both ways.
Missing/ Stolen parts.
Warranty does not cover any item that goes missing before, during or after installation. You will want to be sure you install your part tightly, and correctly. You will want to contact your auto insurance company for any stolen parts, or parts that become detached or lost after installation. We are in no way liable for improper installation.