All Purchases Of Genuine Repair Parts Made After June 22 ,2021 Include a 3 Year Warranty At No Charge.
Products Purchased before June 22, 2021 Are covered by a 1 year Warranty.
How to obtain a replacement under warranty within the first year.
*You must return the defective part to us for inspection prior to a replacement part being sent. *
Contact Us by text at
833-500-5779 or by phone at 281-500-6006 with your order number, the items that are defective and the problems you are experiencing.
We will attempt to resolve your issue by phone or text; if it cannot be solved we will provide specific instructions on how to obtain warranty replacement at no charge to you within the 1 year warranty period.
Warranty Voids for discontinued items.
On Rare Occasions Manufacturers will discontinue production of certain parts over time. If this part becomes discontinued, we will do out best to try to find a new genuine replacement for you. However if none is available, your warranty will becomes void If the part is no longer produced or obtainable. You can verify discontinuation by contacting your local new car dealer with the part number from your original order.
Occasionally a part may be back ordered from the manufacturer during the warranty period. If this occurs we will notify you of the expected date of the arrival of the part. At that date you can contact us and we will begin the warranty process at that time, Back orders and delays, although rare, are beyond our control.
Overview of the warranty process
Warranty Parts will be shipped to you via ground shipping the next day after we receive your defective item. We pay the shipping to you from us. The return shipping inbound to us is your responsibility after 30 days of purchase. If you item is defective within the first 30 days of purchase, we pay shipping both ways.
Warranty issues can be addressed directly with the manufacturer.
We handle missing parts, damages, returns, lost package claims, and other inquiries within 30 days of receipt of your order.
Most manufacturers offer long warranties, and they differ from manufacturer to manufacturer.
We encourage you to visit the manufacturers website before you purchase to see warranty length and any exclusions that could apply.
For issues outside of the 30 day time frame please contact the manufacturer warranty department directly. You can find the manufactures website by searching the brand of the product in google.
This will streamline the resolution process and prevent communication gaps, which can cause your claim to be further delayed. Below you will find a list of the documentation that they may require so you can begin your request.
The information you will need to provide is:
Missing/ Stolen parts.
Warranty does not cover any item that goes missing before, during or after installation. You will want to be sure you install your part tightly, and correctly. You will want to contact your auto insurance company for any stolen parts, or parts that become detached or lost after installation. We are in no way liable for improper installation.