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Quality Parts And Service Since 2006.

  • Low Flat Rate Shipping

    $8.97 UPS Ground

  • OEM Parts

    At Great Prices

  • Easy returns

    Hassle free returns

Return / Refund Policy

Hassle-Free Returns Within 30 Days

At Conquest Auto Parts, we make your online shopping worry-free.

📅 Our Promise

You can return your part within 30 days of receipt for a full refund of the part's purchase price, excluding the original shipping charges.

 

No need to contact us beforehand – just follow the easy instructions below and ensure your return meets the specified requirements.

Non-Returnable Items - Please Read Carefully

Missing Original Packaging and Label

CRITICAL REQUIREMENT: The original manufacturer's packaging with the attached, intact part number label is absolutely essential for any return. Without this, we cannot issue a credit.

General Reasons for Non-Acceptance

  • The part has been installed, attempted to be installed, or disassembled.
  • The part has been painted.
  • The part has been broken or damaged after receipt.
  • The original packaging has been lost or damaged.
  • The part has been exposed to moisture, or has greasy fingerprints or other signs of handling beyond initial inspection.

Important Information Regarding Electrical Parts

We can only accept returns on electrical parts that have not been installed, programmed, or plugged in. Any signs of attempted installation will render the part non-returnable.

(An electrical part includes any component that requires plugging in, or contains a switch, sensor, circuit board, or electrical wiring.)

Required Part Number Label Examples

The images below illustrate the required manufacturer label on the original packaging. Your part must have packaging with a similar label.

Example of a part number label on original packaging Another example of a part number label on packaging

Return Shipping Address

Conquest Auto Parts
1320 HWY 3 SOUTH, SUITE C4
LEAGUE CITY, TX 77573
United States
📦 Step-by-Step: How to Return Your Part
  1. Verify Condition: Ensure the part is in its original, unused condition and includes all original packaging with the intact manufacturer part number label (as shown in the examples).
  2. Include Documentation: Place a copy of your receipt or order confirmation email inside the return package.
  3. Choose Carrier: Ship your package via a reliable carrier such as UPS or Fedex. (UPS is often recommended for faster service in our area.) The US Postal Service is not recommended due to a high level of theft and loss across their network. 
  4. Get Tracking: Obtain a tracking number from the shipping carrier before you leave the store. Purchasing shipping insurance is also highly advisable, as we cannot be held responsible for returns lost or damaged during transit.
  5. Ship to Address: Send your return package to the address provided above.

💳 What Happens After We Receive Your Return?

Inspection & Processing

Once your return arrives, our team will inspect it against the return conditions. Upon successful inspection, we process your refund to your original payment method, typically within one business day. You will receive an email or text notification once the refund has been issued.

Refund Timeline & Important Note

You can expect to see the refund posted to your account within 3-5 business days from the date we receive your item.

Important Note: While we process refunds promptly, your bank or credit card company may take up to 7 business days to post the credit to your account. This processing time is standard and managed by your financial institution.

(The refund is for the price of the item only; original shipping charges are non-refundable.)
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